Privacy Policy 隱私政策

Last Updated: January 1, 2026
更新日期：2026年1月1日

19 Lab Coffee 運營此網站及商店，包括所有相關信息、內容、功能、工具、產品與服務（統稱“服務”），旨在為您（顧客）提供精心策劃的購物體驗。本服務透過 Shopify 平台提供。
19 Lab Coffee operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you (the customer) with a carefully curated shopping experience. Our Services are provided via the Shopify platform.

本隱私政策說明在您使用服務、購買或進行其他交易、或與我們聯絡時，我們如何收集、使用及披露您的個人信息。如本隱私政策與服務條款有衝突，本隱私政策將在個人信息處理方面優先適用。
This Privacy Policy explains how we collect, use, and disclose your personal information when you use the Services, make purchases or other transactions, or communicate with us. In the event of any conflict between this Privacy Policy and the Terms of Service, this Privacy Policy shall prevail regarding the collection, processing, and disclosure of personal information.

使用本服務即表示您已閱讀、理解並同意本隱私政策。
By using or accessing any of the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. 個人信息的收集與處理 Personal Information We Collect or Process

**“個人信息”**指能識別您或可合理與您掛鉤的信息，不包括匿名或去識別化數據。
“Personal Information” refers to information that identifies you or can reasonably be linked to you, excluding anonymous or de-identified data.

我們可能收集以下信息：
We may collect the following information:

• 聯絡信息：姓名、地址、帳單地址、送貨地址、電話、電子郵件
  Contact Information: Name, address, billing address, shipping address, phone number, email address.
  
• 財務信息：信用卡、銀行帳戶、付款詳情、交易記錄
  Financial Information: Credit card, debit card, bank account numbers, payment details, transaction details, payment confirmations.
  
• 帳戶信息：帳號名稱、密碼、安全問題、偏好及設置
  Account Information: Account name, password, security questions, preferences, and settings.
  
• 交易信息：瀏覽、加入購物車、購買、退換貨、訂單取消等資料
  Transaction Information: Data related to browsing, adding items to carts or wishlists, purchases, returns, exchanges, or order cancellations.
  
• 與我們的通訊：聯絡客服時提供的信息
  Communications with Us: Information you provide when contacting customer service or other communications.
  
• 裝置信息：裝置類型、瀏覽器、網路連線、IP 位址等
  Device Information: Device type, browser, network connection, IP address, and other unique identifiers.
  
• 使用資訊：您如何使用服務
  Usage Information: How and when you interact with the Services.
  

2. 信息來源 Sources of Personal Information

我們可能通過以下方式收集個人信息：
We may collect personal information through the following sources:

• 直接自您：建立帳戶、使用服務或與我們聯絡時
  Directly from you: When creating an account, using the Services, or communicating with us.
  
• 自動收集：透過裝置或網站，包括 cookies 與類似技術
  Automatically: Collected through devices or the website, including cookies and similar technologies.
  
• 服務供應商：第三方供應商代表我們收集或處理信息
  Service Providers: Third-party service providers may collect or process information on our behalf.
  
• 其他合作夥伴或第三方
  Partners or other third parties.
  

3. 個人信息用途 How We Use Personal Information

根據您使用的服務，我們可能使用個人信息來：
Depending on the Services you use, we may use your personal information to:

• 提供、個性化及改進服務
  Provide, personalize, and improve Services: Process payments, fulfill orders, manage accounts, arrange delivery, handle returns/exchanges, post reviews, and provide personalized recommendations.
  
• 行銷與廣告
  Marketing and Advertising: Send marketing messages via email, SMS, or mail, or deliver personalized ads based on your activity on the Services.
  
• 安全與防詐騙
  Security and Fraud Prevention: Verify accounts, protect payment security, and detect suspicious activities.
  
• 與您溝通
  Communicate with You: Provide customer support and business communications.
  
• 法律合規
  Legal Compliance: Comply with laws, respond to government or judicial requests, investigate or enforce our Terms of Service and policies.
  

4. 個人信息披露 Disclosure of Personal Information

在特定情況下，我們可能向第三方披露您的個人信息，包括：
We may disclose your personal information to third parties under certain circumstances, including:

• Shopify 及其他第三方服務供應商：資訊管理、付款、數據分析、客服、雲端儲存、物流配送
  
• Business and marketing partners: To provide marketing and advertising services, subject to their privacy policies.
  
• 依您的同意或請求
  
• 關聯公司或企業集團
  
• 企業交易：合併、收購、破產或法律要求
  

5. 與 Shopify 關係 Relationship with Shopify

我們的服務由 Shopify 托管，部分資料可能傳送至 Shopify 及其他第三方（可能在境外）以提供或改進服務。
Our Services are hosted by Shopify. Your information will be transmitted to Shopify and other third parties (possibly outside your country of residence) to provide or improve the Services.

更多詳情請參考 Shopify 隱私政策。
For more information, please see the Shopify Privacy Policy.

6. 第三方網站與連結 Third-Party Websites and Links

本服務可能包含第三方網站或平台連結，我們不對其隱私或安全負責。
The Services may include links to third-party websites or platforms. We are not responsible for the privacy or security practices of third-party websites.

7. 兒童資料 Children’s Data

本服務不針對未成年人，且不會有意收集兒童個人資料。
The Services are not directed to minors, and we do not knowingly collect personal information from children.

8. 資訊安全與保留 Information Security and Retention

我們會努力保護資訊安全，但無法保證「絕對安全」。
Retention periods depend on purpose, including legal compliance and dispute resolution.

9. 您的權利 Your Rights and Choices

包括訪問、刪除、更正、資料可攜性、選擇退出行銷或廣告等。
If in EU/UK, also right to restrict processing or withdraw consent.

10–13. 投訴、國際傳輸、政策變更及聯絡

若有隱私疑慮，請聯絡客服或主管機關。政策可能更新，更新日期會公布於網站。
Email: g19coffee@gmail.com
Address: 5 F., No. 20, Ln. 76, Ruiguang Rd., Neihu Dist., Taipei City 114062, Taiwan (R.O.C.)