At Lab 19, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may return the product within 14 days of receipt for a full refund or exchange.

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please include the original receipt or proof of purchase.

To initiate a return, please contact our customer service team at [insert contact info] with your order number and reason for return. Once your return is approved, we will provide instructions on how to send back the item.

Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect.